Refund policy
Last updated: October 26, 2025
At House of Shahirani, each dupatta is thoughtfully handcrafted using traditional techniques, premium materials, and intricate detailing. We take immense pride in offering pieces that embody craftsmanship, heritage, and authenticity.
Due to the handmade and exclusive nature of our products, we do not accept any return, replacement, or refund requests under any circumstances. Every item is carefully inspected and packed before dispatch to ensure it reaches you in perfect condition.
Please note:
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All sales are final. Once an order is placed, it cannot be canceled or modified.
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No returns or exchanges are accepted for reasons such as change of mind, color variation, or design preference.
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Minor variations in color, embroidery, weave, or texture may occur due to lighting, camera effects, or the handcrafted process. These natural irregularities are part of the beauty and uniqueness of handmade products and are not considered defects.
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In case of any exceptional issue with your order (for example, receiving the wrong product), you may contact us via shahiranibybobbydupattas@gmail.com with your order details and a brief description of the concern. Our team will review and get back to you if applicable.
By purchasing from House of Shahirani, you acknowledge and agree to this No Return, No Replacement, and No Refund Policy.
Thank you for understanding and supporting handcrafted, slow-made fashion.
By completing your purchase, you acknowledge and agree to this No Return, No Refund Policy.
For further assistance, contact us at:
📧 shahiranibybobbydupattas@gmail.com
📍 14478 55th Avenue, Surrey, BC, V3X 0H5, Canada
